privacy policy and T&C

Terms and Conditions

We want everyone who uses One Stitch is Never Enough’s service and website to have a positive experience. We would recommend reading our Terms and Conditions carefully before accessing our website and purchasing from our website.

You must agree to be bound by the following Terms and Conditions, in order to continue to access this website or purchase any of the products.

Our products

Our sewing kits are for persons over 18 years old only. Please keep out of reach from children and any vulnerable person(s).

One Stitch is Never Enough accepts no responsibility for any of our products and contents once they have been delivered.

We also hold no responsibility for any non-One Stitch is Never Enough products used by the customer to assist in making our products.

One Stich is Never Enough refuses the rights to accept an order and can restrict any purchases at our own discretion. We may also change or discontinue any of our products at any times, without notice, and without contacting the customer, or any other third-party(ies). Please check items every time you make an order. One Stich is Never Enough may, at our sole discretion and judgement, reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers or distributors.

For more details please read our Returns and Refunds Policy further down this document.

Purchase and delivery

All payments for our products are made via PayPal through our website. No credit or debit card information will therefore be stored by us or on the website. One Stich is Never Enough will not disclose any information provided for payment to any third-party(ies).

By purchasing one of our products, you agree to provide current, complete and accurate purchase and account information. You may also agree to promptly update account and other information if needed.

For more detail, please read our privacy policy further down this document.

Once you order and pay for your product(s), your goods will be dispatched within 48 hours by Royal Mail, tracked delivery. 

One Stitch is Never Enough will supply you with the products you have chosen to the delivery address stated in your order. Please expect 3 to 5 working days for delivery, unless it is a national holiday or a busy period, then delivery may be extended.

We cannot take responsibility for delivery times or custom fees, delays or issues.  

Returns and Refunds

In the event that the products you received are damaged or defective (and not done so during delivery stage), or do not fit the description on the website at the time of your order, please email us at onestitchisne@outlook.com and we’ll contact you on what to do next. 

In order to qualify for a refund, One Stich is Never Enough must receive the returned product(s) within 14 days of receipt by you, with the the cost of return provided by you. The product(s) and all the contents need to be returned and in the original packaging. We remain the rights to show evidence that the product(s) were not faulty when sent to you and can refuse a refund if this is proven.

Errors and inaccuracies

We reserve the right to correct and update any typographical errors, inaccuracies and omissions that may occur occasionally on the site. These may be on any page of the site, and could relate to products, descriptions, pricings, promotions, offers, deliveries and availability. We also reserve the right to cancel any orders in any of the information about the product or the website is inaccurate, without prior notice, and could take place after an order has been submitted. We would inform the customer of any changes to an order but will not inform any third-party(ies) in any other circumstance.

One Stitch is Never Enough does not have any obligation to update, amend or clarify information on the site or regarding a product, unless required to by law.

Privacy Policy

One Stitch is Never Enough will ensure that your privacy is protected, and that any information you provide so that you can be identified when using this site, will only be used in accordance with this privacy statement.

At One Stitch is Never Enough, we collect; your name, contact information PayPal account details, and a delivery address through our online store. We require this information to be able to provide you with the service you require and send your ordered goods.

All this information is for internal use only and we will not pass it on to any third-party(ies) or store permanently on any devices by One Stitch is Never Enough. Customer addresses will be used for label creating and tracking.

Customers who sign up to receive blog posts updates agree to supplying their details and email address. This information will be stored in our system. You can unsubscribe at any time.

External links and third-party providers

There may be some external links to other relevant websites on our site. Once you have clicked on these links, we have no control or can be responsible for the protection and privacy of any information which you provide whilst visiting these sites. Please visit the other website’s privacy policies.

We may also, at times, offer extra optional tools and recommendations via external sites and services. Using these optional tools and recommendations through the site is entirely at your own risk and you must ensure you read and approve the Terms and Conditions provided by the relevant third-party provider(s).

General customer information

By purchasing from our website, you agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the products, without written permission from One Stich is Never Enough.

A breach or violation of any of the terms and conditions will result in an immediate termination of correspondence and services between yourself and One Stich is Never Enough.

In addition to other prohibitions set out in the Terms and Conditions, you are prohibited from using the site or its content: for any unlawful purpose; to solicit others to perform or participate in any unlawful acts; to violate any regulations, rules, laws, or local ordinances; to infringe upon or violate our intellectual property rights or the intellectual property rights of others; to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;  to submit false or misleading information; or to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the website and business.

This policy is effective as of 5th June 2019. It is effective until or unless we decide to terminate it. If you no longer agree to our Terms and Conditions, please contact us immediately.

At One Stitch is Never Enough, we reserve the right, at our sole discretion, to update, change or replace these Terms and Conditions and any policies, at any time, and without any notice to any third party(ies). Please check our website intermittently, to check for any changes. You will be able to view the most updated Terms and Conditions at any time.

These terms and conditions are subject to judicial and commercial law.

If you have a query or complaint, you can contact us at onestitchisne@outlook.com

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Cookies Policy

Cookies are a file that asks permission to be placed on your computer so that it can analyse web traffic and store the history of sites you have visited. It will remember your likes and dislikes by looking at your history information, and tailor responses on your computer to tailor to your needs.

At One Stitch is Never Enough we use cookies to identify which pages on our sites are being used, which are the most popular, which are not visited at all, and other relevant information. This helps us to make improvements to our website and continue to adapt to our customer’s needs. These ‘traffic log cookies’ are only used for statistical purposes, and data is removed from the system once it has the information that it needs.

We also use obligatory cookies, which are required for the operation of our website. These are cookies that help to keep your payment details encrypted, for example, or allow you to order products from the site.

A cookie does not give us access to your computer or any information you have not shared with us. You can choose to accept or decline cookies but bear in mind that most web browsers automatically accept cookies. You can modify your browser to decline cookies, but this could stop you from getting the most out of our website.